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Frequently Asked Questions
Butte Creek Ranch
 

WHAT IS YOUR CANCELLATION POLICY?
-Reservations will be fully refunded if cancelled within 180 days of the start of the rental period. A 90 day cancellation before the start of the rental period will be refunded by 50% of Lessee's deposit. Cancellations within 89 days before the start of the rental period will be forfeited unless owner can re-lease the property at market rate.

IS THE HOME FURNISHED?
- Yes, you will find the home fully furnished.

IS THERE AIR CONDITIONING IN THE HOME?
-Yes, the home has an efficient air conditioning system.

IS THERE WIRELESS INTERNET IN THE HOME?
- Yes, high speed internet access is provided.

DO YOU ALLOW PETS IN THE HOME?
-Although we love pets, we are unable to have them in our home due to allergies of our other guests.

hOW FAR AWAY IS CHICO FROM THE HOME?
-The city area is about 10-15 minutes away.

WILL ALL OF THE UTILITIES BE WORKING PROPERLY IN THE HOME?
-Yes, all utilities will be working properly upon guests arrival.

WILL THE YARD BE MAINTAINED DURING OUR STAY?
-Yes, the grounds will be professionally maintained during guests stay.

IS BEDDING SUPPLIED IN THE HOME?
-Yes, bedding as well as pillows are supplied in each bedroom. Spare bedding is also provided.

ARE TOWELS AND TOILETRIES SUPPLIED IN EACH BATHROOM?
-Yes, all of our bathrooms have towels, hair dryers, shampoo, conditioner and body soap. Extra towels are also provided.

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