Butte Creek Ranch FAQ

Frequently Asked Questions
collins island

WHAT IS YOUR CANCELLATION POLICY?
-Reservations will be fully refunded if cancelled within 180 days of the start of the rental period. A 90 day cancellation before the start of the rental period will be refunded by 50% of Lessee's deposit. Cancellations within 89 days before the start of the rental period will be forfeited unless owner can re-lease the property at market rate.

how far away is the village of balboa from the home?
- About a 10-15 minute walk or a 4 minute drive.

What kinds of activities are there to do on the island?
- There are boardwalks, beaches, restaraunts, and shops.

IS THERE WIRELESS INTERNET IN THE HOME?
- Yes, high speed wireless internet access is provided.

IS THE HOME FURNISHED?
- Yes, you will find the home fully furnished.

Does the home have a dock?
-Yes, there is a private dock and area where a boat can be tied.

Do you host weddings and/or banquets?
-No, due to the privacy of our neighbors, unfortunately, we cannot host events.

DO YOU ALLOW PETS IN THE HOME?
-Although we love pets, we are unable to have them in our home due to allergies of our other guests.

WILL ALL OF THE UTILITIES BE WORKING PROPERLY IN THE HOME?
-Yes, all utilities will be working properly upon guests arrival.

WILL THE YARD BE MAINTAINED DURING OUR STAY?
-Yes, the grounds will be professionally maintained during guests stay.

IS BEDDING SUPPLIED IN THE HOME?
-Yes, bedding as well as pillows are supplied in each bedroom. Spare bedding is also provided.

ARE TOWELS AND TOILETRIES SUPPLIED IN EACH BATHROOM?
-Yes, all of our bathrooms have towels, hair dryers, shampoo, conditioner and body soap. Extra towels are also provided.

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