Santiago Canyon FAQ

Frequently Asked Questions
santiago canyon

what is your cancellation policy ?
-Reservations will be fully refunded if cancelled within 180 days of the start of the rental period. A 90 day cancellation before the start of the rental period will be refunded by 50% of Lessee's deposit. Cancellations within 89 days before the start of the rental period will be forfeited unless owner can re-lease the property at market rate.

Does the home have heating and/or air conditioning?
- Yes, the home has both heating and air conditioning.

How far away is irvine park from the home?
-Irvine Park is only about 2-3 minutes away from the home.

Is the home set up for entertaining ?
-Yes, the home is an ideal filming location and has grand waterfalls, home theatre capabilities and gorgeous views of the mountains behind the home.

Do you allow pets in your home?
-Although we love pets, we are unable to have them in our home due to allergies of our other guests.

Will all of the utilities be running properly when i arrive?
-Yes, all utilities will be working properly upon guests arrival.

Will the yard and home be maintained as needed during our stay?
-Yes, the grounds will be professionally maintained during guests stay.

Is bedding supplied in the home?
-Yes, bedding as well as pillows are supplied in each bedroom. Spare bedding is also provided.

Are towels and toiletries supplied in each bathroom?
-Yes, all of our bathrooms have towels, hair dryers, shampoo, conditioner and body soap. Extra towels are also provided.

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